All sales on original art and handmade items is final. Merchandise that is not damaged is also final sale. Any merchandise that is misprinted/damaged/defective, items must be submitted within 30 days after the product is received. For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date. Return to: 19749 Dearborn St, Chatsworth, CA 91311. For any questions email me at kirsten.hatfield@gmail.com